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Keep in mind this is a global setting, so you will then be able to screen share to any Mac enrolled in your Jamf Pro environment., assuming it's on the network, and the user will never know you are viewing their screen since they won't get any authorization pop up. Then look for the "Screen Share with Remote Computer Without Asking" setting. Click on "Jamf Pro User Accounts & Groups", locate your account and click the Edit button.Ĭlick on the "Privileges" tab, then on "Jamf Remote" But here is where to find it.Ĭlick on the gear icon in the upper right when logged in to get to Settings. If for some reason you are not set to an administrator level account, you may not have the proper permissions to adjust this. Keep in mind that you, or someone in your organization first needs to have the privilege to be able to change settings For Jamf Pro accounts.

I thought it was a way to enter the credentials for the user that you want to authenticate as, but I haven't been able to get it to work on any of my trial machines.Īny input you can provide on this would be greatly appreciated! screen (the first screenshot in my original post), if I click the Back button, I'm provided a way to enter user credentials, but I've never been able to successfully enter something that Jamf Remote (or the target computer) likes, so I don't know what Jamf Remote is asking for on that screen. On the "" is currently using the display. What I'm looking for is a way to tell Jamf Remote what user I want to use to login. Since it doesn't appear that Local Accounts section is for what I thought it was, can you tell me what that's for? It looks like a place where I can create local accounts to add to the target machine. At the time, I wasn't thinking about the username behind the Display As name, and those never contain spaces, in my experience. When a Mac I'm working on prompts me to enter the computer's password, the user presented usually has a space in it, in my experience. That's why I was asking about the users that have spaces in their names. The latter is what I thought the Local Accounts section in my second screen shot was for. It makes sense to me that my connection options would be to prompt the user for permission or to enter a user/pass for the machine (with the option to save those credentials for future connections to that machine). Both LogMeIn and Teamviewer offer this option, so I assumed Jamf Remote does as well. If I want to see what they're experiencing without them having to be there, I need to be able to connect to the computer and authenticate using the current user so I can log into their profile. I can connect to the remote machine without any user interaction if I want to login as the "casperscreensharing" user, which is a different profile from the one I'm trying to view.

Where are the permissions for remote connection that you're referring to? I haven't found any sections that address remote access permissions. Thank you for the quick response, mm2270. Is there a way to connect to a remote computer using the account that's currently logged in while the computer is unattended? When I try to create a user in the Local Accounts section, I'm unable to enter a username that contains a space (something I see on a lot of Macs). I also see a section in the Jamf Remote Preferences there's an Accounts tab that allows me to add local user accounts, presumably to be able to log in using those credentials. If I click the Back button, I'm taken to a screen that allows me to enter a username and password, which seems like it would be the solution, except entering the user credentials and clicking the "Sign In" button just takes me back to the "How would you like to connect?" dialog box. When I connect to a remote computer through Jamf Remote v10.8.0, I'm given two options: (1) Ask for permission to view the display and (2) Log in as yourself: "casperscreensharing". I can't get the user's permission via the pop-up window because they're not at the computer, but I need to log in using their profile so I can see what they're seeing. I find myself in a position with some regularity whereby I need to connect to a remote computer to look at something the user is seeing on their machine, but the computer is currently unattended.

Sign in to teamviewer on mac . sign in button is grayed out trial#